Privacy Policy for Chaos
Effective Date: July 2, 2025
1. Introduction
Chaos is powered by Athenic (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Chaos app (iOS, Android, Web, Windows) and related services (collectively, the “Services”).
2. Information We Collect
2.1 User-Provided Data
- Account Data: Email address or anonymous identifier when you sign up.
- User Content: Text, audio, images, and metadata you submit (“Objects,” “Chats,” etc.).
- Third-Party Integrations: Calendar events, email metadata, location data, and other content you authorize Athenic to access. We do not store your third-party credentials.
2.2 Automatically Collected Data
- Device & Usage Data: IP address, device type, operating system, app version, crash logs, and analytics.
- Interaction Data: Pages visited, features used, timestamps, and performance metrics.
- Cookies & Tracking: Small data files stored on your device to improve functionality and analytics. You can manage cookies via your browser or device settings.
3. How We Use Your Information
- Provide & Improve Services: Process and store your content, generate AI-powered suggestions, and deliver reminders.
- Personalization: Tailor recommendations, categories, and notifications based on your context and usage.
- Analytics & Research: Understand feature usage, detect issues, and develop new functionality.
- Security & Fraud Prevention: Monitor for suspicious activity and protect user accounts.
4. Sharing & Disclosure
- Service Providers: Third-party vendors who assist with hosting, analytics, notifications, and payment processing under confidentiality agreements.
- Legal Requirements: When required by law, court order, or government regulation.
- Business Transfers: In connection with a merger, acquisition, or sale of assets—subject to confidentiality and notice.
5. Data Retention
We retain your personal data only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. You may delete your account at any time, and we will remove or anonymize your data within 30 days, except where retention is required by law.
6. Your Rights
- Access & Portability: You can request a copy of the personal data we hold about you.
- Correction: You may update or correct inaccurate information.
- Deletion: You can request deletion of your personal data, subject to legal exceptions.
- Opt-Out: You may opt-out of non-essential cookies and marketing communications.
7. Security
We implement industry-standard technical and organizational measures to protect your data, including encryption in transit, access controls, and secure data storage. However, no system is completely secure—use caution when sharing sensitive information.
8. International Transfers
Chaos and Athenic operate globally. Your data may be processed and stored in servers located outside your country of residence. We ensure appropriate safeguards are in place, such as standard contractual clauses, where required by applicable law.
9. Children’s Privacy
Our Services are not intended for children under 16. We do not knowingly collect personal data from minors. If you believe we have inadvertently done so, please contact us to request deletion.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When changes are material, we will notify you via the App or email at least 30 days prior to the effective date. Your continued use of the Services after the effective date constitutes acceptance of the updated policy.
11. Contact Us
For questions or to exercise your privacy rights, contact us at hi@downloadchaos.com.