Delete your Chaos account

Chaos by Athenic makes it straightforward to request deletion of your account and related personal data.

How to request deletion

  1. Open the Chaos app and sign in if needed.
  2. Navigate to Menu → Settings → Delete Account.
  3. Review the confirmation details and submit your request.

Once confirmed, we immediately queue your account for deletion. If you hit any issues, email hi@downloadchaos.com.

What happens to your data

We begin removing personal data as soon as your request is confirmed. The timeline below reflects our typical 30-day deletion window alongside any legally required retention.

Deleted within 30 days

  • Account profile details (name, email, preferences).
  • Content you create in Chaos: objects, chats, tasks, reminders and uploads.
  • Linked third-party integrations and tokens.
  • Device telemetry tied to your user ID.

Temporarily retained

  • Billing and tax records kept for statutory retention periods.
  • Security logs preserved for up to 90 days to detect abuse.
  • Aggregated, anonymised analytics that cannot identify you.

Cancelling a deletion

Changed your mind before the deletion finalises? Sign back into Chaos and select “Cancel Deletion” when prompted. After the deletion window closes, data removal is permanent and accounts cannot be restored.

For additional questions about data retention or privacy, email hi@downloadchaos.com.